• It’s faster and easier. Apps are great. But even the best apps take multiple steps to log any event. New parents are often logging 15-20 events per day 24/7. The Talli device gives you the option to just hit a button on your way into or out of the nursery at 3 am. Or press a button with your knuckle after changing a dirty diaper. No need to find your phone or navigate through multiple steps. It’s one step and one second. This reduction in time and friction at each event really adds up over the course of a day or week.
• It’s intuitive for babysitters, nannies & grandparents. Apps come with a learning curve and can be a little more challenging for grandparents and nannies who help out with baby for shorter periods of time. The Talli device is simple and intuitive. Just a button press.

No! The Talli device uses Wi-Fi to send event data to your app account in the cloud. It never sends data to your phone. You can use your phone to login to the app and see all your data, no matter how it was logged or who logged it. Your app will always show you all your data in real time.

• If you’re out at the store and your partner is home with the baby, you can login from the store and see everything they’ve logged while you’re away.
• If you’re at work and grandma or a nanny is with the baby, you can login from work and see everything baby’s been up to in your absence.
• If you’re pumping at work while someone else is looking after baby at home, just log that pumping from the app at work. All the data goes to the same place, and everyone you invite to your app account can see all data in real-time from their phones.

• Each device can log events for one child. So, each child will need his or her own device. They come with a tag for labeling each one.
• We offer a 2-pack of devices at a discount so each device costs less when bought as a pair. (Also helpful if you want one device upstairs and one downstairs or want to keep one at home and one at Grandma’s.)
• You can add as many children as you want to the same app account. Just swipe back and forth on the child header area in the app to move between children.
• The device time savings for multiples is even greater. You’ll be logging many more events each day, and saving a few seconds and a few steps at each one will really add up.

• Yes. Many parents choose to mount the device on a wall so it’s always in a predictable and accessible location. But it also comes with rubber feet you can attach to the bottom of the device if you want to keep it on the changing table, on a bedside table, etc. Either way, it’s easy to move around as needed. (Even it it’s on the wall, you can just slide up and out to remove it anytime.)
• If you move your device to a location where it will need to use a different Wi-Fi network to send events, you can easily pair it with a different Wi-Fi network. See how to do this further down this FAQ page.
• While the device IS portable, please keep in mind that the device always sends the events it logs to the Talli Baby app. There is NO data stored on the device. You can log all the same events from the app as well, so the app is often the most convenient choice when you’re out and about or on the move.
• We also offer an Alexa integration so you can log hands-free by voice commands when you’re in earshot of an Alexa device.

• Sadly, no. Not yet. But we’re working on it!

• The Talli device is not rechargeable. The device runs on 4 AA batteries (included). The batteries should last about 4-6 months with regular use.
• The device is intended to run on battery power. There is no power cable included.

The Talli device ships with three AA batteries inside the device and one in the packaging. A few tips on easily unscrewing and reinserting the battery door screw to insert the fourth battery at setup or to change the batteries down the road:

• You’ll need a standard small or medium sized Philips head screwdriver. You should not need an eyeglass screwdriver or anything that small, but if you try to use a large or extra large Philips head screwdriver, you may find it’s a little too big to fit into the slots. Please see the video below for an example of standard small-to-medium drivers versus a large driver.

• Hold the screwdriver perpendicular to the device and insert into the slots.

• Press down a little and turn to the left (counter clockwise) to remove the screw.

• It can take 10-12 turns to the left to unscrew. And 10-12 turns to the right to screw back in.

When you get a new Talli device, it will come with instructions in the box for setup. There’s also a link to the instructions from the “Add device” or “Device details” screen in the app. Basically, you just need to:

1. Tell your device what Wi-Fi network you want it to connect to for sending events (and give it the password)

2. Pair the device with a child in your app account so it knows where to send the events it logs

Here’s a video walk-through of the setup / pairing process.

• Before the Talli device will broadcast to your phone’s Wi-Fi networks list for setup, it has to be in pairing mode. You’ll know it’s in pairing mode because the Wi-Fi/sync button at bottom right will be lit in solid orange. 
• To enter pairing mode, the Wi-Fi/sync button must be held down for 8 full seconds or until all the event buttons (bottle, solid food, wet diaper, dirty diaper, sleep, nursing, pumping, and miscellaneous) flash white two times. 
• If you’re holding down the Wi-Fi/sync button for 8 seconds and NOT seeing the rest of the buttons flash white and then the sync button lit orange, you may just need to hold down the sync button a little longer. Try holding down the sync button for 10-12 seconds or until all the buttons flash white. (Sometimes counting to 8 seconds mentally goes a little faster than 8 full seconds as counted by the device.)

Your Talli device will have a few extra items in the box.

1. 4 AA batteries.
   **To preserve battery life, we recommend that you put the batteries in until you’re going to start using the device. If you want to go ahead and set up the device (pair it with your Wi-Fi and app account) before your baby is due, no problem! Just get it all set up and then remove one of the batteries until you’re ready to start using the device.

2. A tag. If you want to label your device with your child’s name (especially helpful for twins!), we’ve included a small tag on an elastic band. Just slip the elastic around the device. It will sit in the groove around the sides of the device.

3. 2 anchor + screw sets and a mounting template. If you want to mount your device on a wall (just inside the nursery door, for example), we’ve included a set of 2 drywall anchors and screws, along with a paper template to show you where to put the screws. The anchors we’ve included are self-drilling, so there’s no need to pre-drill a hole. All you need is a Phillips head screwdriver.

4. A strip of four rubber feet. If you want to set your device on a table, dresser, counter, etc., we’ve included 4 adhesive rubber feet. Just stick these on the bottom of the device at the four corners. These feet will provide a little extra grip on a flat surface to reduce sliding.

From time to time, one of the buttons on your Talli device can get turned a bit out of position and get stuck in the down or pressed position. When that happens, every time the device wakes up (every 29-30 minutes to check for updates or anytime another button is pressed), it sees that button as pressed and logs that event. (Or starts / stops the timer if it’s a timer button.)

If this is happening with your device, take a look at the button icon for the event you’re seeing those 30-minute “ghost” events from. Does it look slightly turned one way or another? (Image below showing straight up-and-down alignment of all the button icons.) If it does, you should be able to press down and turn it back into place until it pops back up out of the down position. And, voila, no more “ghost” events!