I’m having trouble getting the setup screen to load on my phone. Can you help?
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The most common reason the setup screen might not load is if the sync button on your Talli device is NOT lit up orange. (It does have a timeout.) If that button isn't lit up orange, the device is not in pairing mode, so won't be broadcasting that "Talli" network and opening the setup screen for you to enter your Wi-Fi info.
Please make sure the Sync button is lit orange when you go to Settings > Wi-Fi > Available Networks and tap on "Talli." -
It's also possible the device IS in pairing mode (sync button lit orange), but your phone isn't opening the setup screen automatically.
If this is the case, you should be able to open the camera on your phone and hold it over the QR code below. That will pop up a little message on your phone where you can tap to open the QR code link, which should open the setup screen on your phone. This code is also at the bottom of the page under Step 7 in the setup guide that came with the device. If this doesn’t work, try opening a browser on your phone and typing 192.168.4.1 in the address/url bar.
Device setup screen QR code. After you’ve copied the App Code from More > Talli Devices > Add a device, make sure the sync button on your Talli device is lit orange (that part is important). To get it lit orange, hold down the sync button for 8 seconds. All 8 event buttons will blink twice and the sync button will light orange.
While the sync button is orange: On your phone, go to Settings > Wi-Fi > Available Networks. Tap on “Talli” in your Available Networks list. If the setup screen does not open automatically, hold your phone over this QR code to open it.
Remember: The QR code above (or going to 192.168.4.1 in your phone’s browser) will only show the setup screen when the Talli device is in pairing mode with the sync button lit solid orange. To get into pairing mode, hold the sync button down for 8-12 seconds, or until all the event buttons flash white twice and the sync button becomes lit solid orange.